EJIJI BOUTIQUE Return Policy
EJIJI Boutique will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. We do not accept exchanges of any kind.
Return requests must be initiated within 7 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 7 days of submission to qualify for a full refund.
If it is a split package order, it will start from the time of the final package delivery date and time.
- Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
- Shipping and handling charges are non-refundable.
- Return shipping is the customer's responsibility unless it was a shipping error or a damaged item.
- Please allow EJIJI Boutique 5 - 7 business days from the day we receive the returned package to process.
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EJIJI Boutique will email you after return has been processed to confirm what has been done.
Final sale and non-returnable categories:
- Swimwear
- Bodysuits
- Intimates
- Jewelry
- Face masks
- Beauty
All items are usually shipped within 3 - 8 business days, unless otherwise stated, via USPS, FedEx or UPS shipping. You will receive a tracking number in order to help you locate your package.
Once your items are shipped we cannot control delays due to shipping providers. We will always try and keep track of your order ourselves in order to alert you or stop any inconvenience to you if possible but it is entirely up to the provider.
